Core Agent

The Digital employees for your organization and team

AI-Powered Chatbot for Superior Customer Support

Transform the way you engage with customers using AI-driven automation. Our cutting-edge generative AI chatbot provides instant query resolution, personalized assistance, and seamless omnichannel support, redefining customer service efficiency.

Seamless Multichannel & Multimodal Experiences

Deliver intelligent, fluid, and adaptable customer interactions across digital and voice channels.

Flexible Engagement – Support text, voice, and multimedia interactions within a single conversation.
Cross-Channel Continuity – Allow customers to switch between web, mobile, and voice channels without losing context.
Unified Customer Experience – Ensure a consistent and frictionless journey across all touchpoints.

Track your Agent with our UI.

Our UI provide you complete details of AI Agents conversation history, Token usage, Uptime and tools usages in one go.

Automate Customer Actions with smart Tools

Enhance operational efficiency by automating routine customer requests with Core Agent’s intelligent workflow automation.

Actionable AI – Execute tasks like order status, returns, balance inquiries, appointment bookings, and more.
Seamless System Integration – Connect with your existing platforms for real-time processing.
Frictionless Customer Experience – Reduce wait times and enhance user satisfaction with AI-driven automation.

24/7 AI-Powered Customer Support

Deliver round-the-clock assistance with human-like AI chatbots across multiple channels.

Omnichannel Engagement – Deploy chatbots on websites, mobile apps (iOS, Android, Flutter, React Native, Ionic), and messaging platforms (WhatsApp, SMS, Facebook Messenger, Instagram, Telegram, and more).
Smart Query Escalation – Automate responses to common queries while seamlessly transferring complex issues to human agents.
Cutting-Edge AI Models – Utilize the latest LLMs for unmatched conversational AI performance.

AI Chatbot Built for Your Unique Knowledge Sources

Train your chatbot effortlessly with business-specific data to ensure precise and reliable responses.

Website Integration – Train the chatbot with content from your website by simply entering a URL.
Knowledge Base Sync – Connect existing knowledge bases for seamless AI learning.
Document Upload – Enhance accuracy by training AI with PDFs, documents, and spreadsheets.

Personalized AI for Precise & Context-Aware Responses

Ensure brand-aligned, intelligent, and contextually relevant interactions with our AI chatbot.

Controlled & Reliable Responses – Use retrieval-augmented generation (RAG) to minimize AI hallucinations and redirect untrained queries to human agents.
Brand-Aligned Personality – Customize chatbot tone and responses to reflect your brand identity.
Intelligent Context Awareness – Enable AI to recall past interactions for hyper-personalized support.

Elevate Contact Center Automation with Core Agent GPT

Integrate Core Agent GPT with leading IVR platforms like Avaya, NICE inContact, Genesys, 8×8, Cisco, and Five9 to enable AI-powered voice support.

AI Voice Bot Automation – Resolve customer service requests autonomously with natural, engaging AI conversations.
Seamless Human Escalation – Transfer escalated interactions to human agents while preserving full conversation context.

AI-Powered Enterprise Search for Instant, Intelligent Responses

Empower your organization with Core Agent Enterprise AI Search for precise, real-time data retrieval.

Smart Information Retrieval – Use Retrieval-Augmented Generation (RAG) to search business data sources and knowledge bases.
AI-Generated Summaries – Extract insights from tickets, conversations, and documents to provide concise yet accurate responses.
Contextual Data Access – Deliver on-the-fly data retrieval with links to in-depth information.

Adaptive AI with Human-in-the-Loop Learning

Enable continuous AI learning and refinement through unsupervised AI and human reinforcement.

Self-Learning AI – Core Agent GPT evolves over time, ensuring enhanced accuracy and consistency.
Human-in-the-Loop Reinforcement – Optimize AI performance with expert supervision.
Industry-Specific Adaptation – Tailored AI experiences for Retail, High-Tech, Financial Services, Healthcare, Pharma, and more.